Delivery Information

The item(s) will be dispatched to you within 24 hours of receiving your payment. Please note that items purchased on weekends and Bank Holidays will be dispatched the next working day.

Shipping rates may vary according to the item and the shipping service.

Delivery will be to the delivery address selected or provided by you in the ordering web pages. If no address was selected, then delivery will to the address at which your payment card is registered, or to any other address you have provided. Please note that we only deliver to premises located in the United Kingdom or Europe.

We will use reasonable efforts to deliver the goods by the delivery dates or within the delivery timescales stated in the ordering webpages. However, delays are occasionally inevitable due to unforeseen factors beyond our control and therefore delivery times are not guaranteed.

There are several shipping methods available depending on your location and the items you buy:

  • Free shipping - Royal Mail 1-2 business days
  • UPS Express: delivered between 1-2 working days
  • UPS Standard: delivered between 3-5 working days
  • Special Delivery: Note that this is for UK deliveries only and applies to certain areas within the country. Shiped by TNT with 2-3 days delivery time
  • International Shipment: UPS Worldwide Standard 3-4 business days for EU countries.

If you have any questions, do not hesitate to contact us.